CodeVet Support Policy

Version 1 · Effective October 1, 2026

This Support Policy is identified in the CodeVet Labs Subscription Agreement. CodeVet may update it under Section 19.6 of the Standard Terms: on notice, never retroactively, and never in a way that materially decreases CodeVet’s overall obligations during a Subscription Term. Prior versions remain published.

1. Channel

Support is provided by email to support@codevet.dev.

2. Response

CodeVet responds to support requests by the next business day.

3. Business hours

9:00 AM to 5:00 PM United States Central Time, Monday through Friday.

4. Response, not resolution

The commitment in Section 2 is to respond, not to resolve. CodeVet does not commit to resolve any issue within a stated period.